Commitment to 360º Accessibility

AENOR and ILUNION work together to contribute to making society more inclusive and facilitate access for all people on equal terms to goods, services and environments, in the business environment and its stakeholders.

The commitment to accessibility must be present in all areas of the organization, from governance to ICT environments, products, services, and solutions, including all interaction and communication channels with both customers and staff.

To know the situation that a company has in terms of accessibility, they must have a prior diagnosis of the situation to know the points to improve, a strategy that marks a roadmap to solve and value the actions developed and the commitment to implement these actions, which follows the methodology developed by ILUNION.

The Accessibility 360 certification is the milestone that contributes to making visible the voluntary commitment of the management and the route to excellence in accessibility, key to guaranteeing equality, a pillar of social sustainability. 

Commitment to 360º accessibility

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This solution is integrated into the ecosystem of Social Sustainability solutions:

The main objective of the 360º Accessibility Commitment certification is to recognize the organization's ability to meet the recommendations of the 360º Accessibility Commitment Model. This Model leads to a commitment on the part of companies to ensure that Accessibility is implemented in all areas (360) and that it is done permanently, ensuring its continuity. Therefore, it implies including it in the strategy of companies and a commitment to its compliance.

In the current context of greater demand and social pressure for the contribution of companies to sustainability, this certification contributes to action to improve social sustainability, responding to the motto of the 2030 Agenda "Leave no one behind".

Scope of certification

The scope of the certification is defined by the organization, taking into account:

  • The Comprehensive Strategy of the Organization or Services/Departments/Areas

  • It must be made explicit whether it applies to your staff, your clientele or both

  • In each case, in all the interaction channels that apply.

Areas for the deployment of the Model:

Benefits

  • To be a benchmark in their contribution to social transformation, to be Agents of Change, for:
    • To have a model, based on processes, to strengthen and ensure the deployment of a robust Strategy for the management of 360º accessibility
    • Have a governance model that is committed to and responsible for accessibility.
    • Incorporate and mainstream accessibility at a strategic level in the organization. By putting people at the centre, whether they are staff, customers or both. Contributing to the motto of the 2030 Agenda "Leave no one behind", as well as in products and services, aligning with the Directive on corporate due diligence on sustainability.
    • Have a reporting element to all its stakeholders in the organization, and its transfer to communication elements such as the Sustainability Report.
    • To be proactive with the accompaniment and promotion of co-responsibility in the commitment to 360° accessibility of the entire value chain, contributing to the improvement of social sustainability.
  • Improve its positioning with investors and other sources of financing.
  • It improves the commitment and sense of belonging of the workforce.
  • Improved customer satisfaction.
  • Recognition of companies that have been working on 360º accessibility with the Ilunion Accessibility methodology within the framework of the European Accessibility Act

Standards

Integration with other systems

Related Industries

AENOR's certification solution is characterised by being horizontal, applicable to any type and size of organisation, regardless of the sector in which it operates.

Especially those required by DIRECTIVE (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019 on accessibility requirements for products and services that apply to products, (consumer general-purpose computer equipment and operating systems for such computer equipment; self-service terminals, electronic readers, etc.), to services (electronic communications that provide access to audiovisual communication services,& nbsp; transport,  consumer banking, e-books, e-commerce,  electricity, water and  gas supply to consumers)  and responses to emergency communications to the single European emergency number 112.

Our experience

Development of own schemes and certification in Universal Accessibility, accessibility in the built environment, accessibility of ICT products and services, Diversity and Inclusion management system.

Documentation

AENOR's Commitment to 360º Accessibility

The main objective of the 360º Accessibility Commitment certification is to recognize the organization's ability to meet the recommendations of the 360º Accessibility Commitment Model. This Model leads to a commitment on the part of companies to ensure that Accessibility is implemented in all areas (360) and that it is done permanently, ensuring its continuity. Therefore, it implies including it in the strategy of companies and a commitment to its compliance.

ILUNION and AENOR make comprehensive progress in Accessibility

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