Contribution to society
AENOR contributes to the transformation of society by creating trust between organisations and people, through conformity assessment services (certification, inspection and testing), training and information.
AENOR's Social Responsibility
The introduction of social responsibility criteria (economic, environmental, social aspects), ethical management and transparency are a guarantee for competitiveness, risk reduction and improved management of organizations. For this reason, there are more and more companies with corporate social responsibility in Spain.
Learn moreAENOR contributes to society in the following areas
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Environmental sustainability and social sustainability
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Corporate governance
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Technology and digitalization
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Agri-food, consumption and distribution
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Construction & Industry
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Health, Health and Safety
Likewise, its development is oriented towards the four major industries from which most of Spain's GDP is disaggregated:
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Construction and Infrastructure
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Transformation and Electromechanical Industry
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Food and Consumer Goods
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Services & Supplies
Stakeholders
AENOR is committed to the satisfaction of its professionals, customers and suppliers through several initiatives:
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We add value through people. That is why there is continuous improvement in internal communication channels, always ensuring transparency in communications between our professionals.
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Customer satisfaction: communication and privacy of customers are taken care of, and their problems are solved thanks to a Quality Management System.
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Relationship with Suppliers: AENOR maintains a code of conduct to maintain optimal relations with suppliers, respecting the Purchasing and Subcontracting Policy to ensure compliance with basic criteria on human rights, labour rights and occupational health and safety between suppliers and contractors.
At AENOR we work on transformation and improvement projects in an integrated way with organisations, promoting them as benchmark entities in the ESG (Environmental, Social and Good Governance) field, key to the development of competitiveness. The following are sought:
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Integrate the priority aspects of stakeholders into the business strategy, thus responding to the expectations of employees, customers, suppliers, society.
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To help organizations to be recognized by all their stakeholders and obtain a competitive advantage that will be necessary to guarantee their sustainability.
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Make a difference in investors' decision-making.
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Increase internal motivation and attract new talent.
Society
AENOR certifies organisations in their implementation of Social Responsibility policies, including IQNet SR10, with more than 60 organisations certified in more than 15 countries; and more than 50 Universal Accessibility certifications.
Third sector initiatives are also supported, with activities such as those led by the Spanish Association Against Cancer; Food Banks or the Transfusion Center of the Community of Madrid. The AENOR Choir also develops a programme of Solidarity Concerts.
Environment
Good corporate practices
We develop tools that help organisations manage good corporate practices, such as Iuriscert, according to UNE 19601. This system establishes and specifies the requirements of a management system to prevent the commission of acts constituting crimes that may be committed under the cover of the legal entity, to disseminate the culture of prevention and compliance in the organization.
At AENOR we have deployed the Crime Prevention and Anti-Fraud System. This system is integrated, among other points, by the Code of Ethics, the Regulation of the System for the Prevention of Crime and the Fight against Fraud, the map of criminal risks and the internal investigation system and internal complaints protocol.
Stakeholders
AENOR is committed to the satisfaction of its professionals, customers and suppliers:
AENOR adds value through people. That is why there is continuous improvement in internal communication channels, always ensuring transparency in communications between our professionals. There are special mailboxes for equality and harassment prevention policies; and the hiring of personnel with disabilities is promoted, as well as collaboration in labor integration projects and with special employment centers.
We work for the satisfaction of our customers, taking care of communication and the right to their privacy. In addition, we resolve your incidents thanks to the implementation of a Quality Management System for conformity assessment activities.
We take care of the code of conduct to maintain an optimal relationship with our suppliers; in addition to respecting the Purchasing and Subcontracting Policy to promote compliance with basic criteria in human and labor rights, as well as in occupational health and safety among suppliers and contractors.
Present
A&B Laboratorios de Biotecnología integra la sostenibilidad...
AENOR ha concedido a A&B Laboratorios de Biotecnología el certificado de Certificación de...
Compromiso con la sostenibilidad en Qatar y España
AENOR ha concedido a Acciona el certificado del sistema de gestión energética, conforme a la ISO...
AENOR desembarca en África
Acuerdo para agilizar las certificaciones de la Marca N de aquellos productos fabricados en la...
AENOR Dominicana impulsa el liderazgo femenino
AENOR Dominicana, la Confederación Española de Organizaciones Empresariales (CEOE) y la escuela de...
Accreditations and recognitions
Accreditation is the formal recognition of the independence and technical capacity of a conformity assessment body to carry out its work in accordance with internationally recognised requirements.
Learn more about AENOR's accredited and recognised activities.