Training in Management Tools
AENOR offers training in management tools to improve decision-making, optimise processes and effectively manage business resources.
Management Tools Courses
Specific training for Management Tools
Modality
Program
Area of Knowledge
From
Auditorías internas de los sistemas de gestión. Metodología ISO 19011
Gestión de no conformidades y acciones correctivas. Taller práctico.
Mejora de encuestas de experiencia/satisfacción de clientes. Taller práctico
Learn a little more about the Management Tools area
Type of courses and qualifications you will find
This extensive and versatile training is part of a complete catalogue of courses aimed at training auditors in the fundamentals of ISO 19011 and its application, as well as in other more specific areas: non-conformity management, claims management, and the development of procedures.
Profiles to which we direct our training
Modalities in which you can train
Interview with Susana Lozano about the AENOR Campus, El Economista
AENOR's Director of Training and International Projects, Susana Lozano, takes stock of the association's three decades of success in the training sector in our country. In this interview he explains the most fundamental keys to the progressive evolution and also outlines the future of training programs in Spain.
Learn more
Campus AENOR
For more than 30 years, at the AENOR Campus we have been training people so that they can be more competitive. We help them acquire knowledge and skills that will allow them to get the job they have always wanted.
We adapt our training to your needs and availability with streaming, live, face-to-face classes... so that you feel close, even if you are far away.
You choose when and where you start building your future.
Course Catalog 2026
Do you want to know the most important training catalog on the market? In it you will find 22 training areas, more than 250 courses, more than 400 calls, modalities adapted to you and your needs and many new features.
FREQUENTLY ASKED QUESTIONS
Do you have any questions about our courses?
How do I enrol in an AENOR course?
Enrolling in an AENOR course is very easy. Just follow these steps:
- Choose the course that interests you the most
- Inside the course page, you will see the chart with the different modalities and start dates
- Select the option that best suits you and click on "Book a place"
- The pre-registration form will open, where you must fill in your details and, if you are responsible for training in your company, also those of the course attendees.
And voila, you'll be on your way to training with the best!
What training modalities does AENOR offer?
At AENOR we know that each person has different needs, which is why we offer four training modalities:
- Live Training (live/streaming): Real-time training with expert teachers.
- 100% Online: Learn at your own pace with access to digital materials and resources
- Face-to-face: Training in our facilities, with direct interaction with teachers and classmates.
- Custom training for companies: We design customized courses for teams, adapting to their needs and in their own facilities.
Are AENOR courses eligible for subsidies?
Yes, almost all AENOR courses can be subsidized through the system of the State Foundation for Employment Training (FUNDAE), provided that the requirements of Law 30/2015 and Royal Decree 694/2017 are met.
In addition, we make it easy for you: at AENOR we manage the bonus free of charge, so that your company can take advantage of the available training credit. You just have to request it during the registration process.
For more information, see our section on AENOR subsidised courses.
When will I receive my certificate?
Once you finish the course, you will be able to download your certificate directly from our Virtual Campus.
If you have completed training with an exam to obtain the AENOR Own Qualification, the certificate and qualification will be available after verifying that you have passed the final assessment.
Can I enroll multiple workers in a course?
Of course! If you are a company and want to enroll several employees in a course, you can do it in a single registration process:
- When you start registration, select the option "I'm a company".
- Fill in the details of the company and the person responsible.
- Accept the Data Processor Agreement.
- In the "Add students" section, enter the details of all the workers in your company who will participate in the training.
Extra benefit: If you register more than one worker in the same call, your company will receive a 15% discount from the second registration.