Modernizing public management through certification

In order to respond to the current context of permanent change, the Public Administration certificate will address strategic processes of transformation and modernisation that will be aimed at effectiveness and efficiency and will be aimed at the specialisation and continuous improvement of public services, where the citizen will be at the centre of the management model.

Innovation and continuous improvement will be essential for the sustainability of the Administration, which will evolve towards a model focused on effectively and efficiently managing all its resources and assets and will focus on satisfying the real needs of its citizens, counting on all the advantages of new technologies.

Thanks to transparency and good governance, the trust of citizens will be regained and with the availability and access of open data, companies and citizens will be able to generate an economic dynamization of their territory.

To improve public administration management, AENOR offers solutions ranging from smart models for smart cities, models of excellence, security, public administration risk management or resources and assets in the most efficient way.

AENOR Logo

Public administration with innovative and efficient strategies

Smart Tourist Destinations

Digital nomads

ISO 9001

More certifications

To improve public administration management, AENOR offers solutions ranging from smart models for smart cities, models of excellence, security, public administration risk management or resources and assets in the most efficient way.

  • The Smart Cities Certification, under the UNE 178201 and UNE 178202 standard, establishes the attributes and requirements necessary for a city to be considered a smart city.

  • The Asset Management Certification, in accordance with the standard UNE 178303, is applicable to all local authorities that wish to ensure compliance with the declared asset management policy and that wish to demonstrate it to third parties. This certification is essential for the correct management and maintenance of municipal assets with the consequent cost savings that are generated.

  • The Sustainable Development in Cities Certification, regulated by the standard ISO 37120, It is proposed as an essential benchmarking tool for territories, as it establishes a series of city indicators for its transformation into a smart city, in relation to essential issues such as governance, economic, educational, environmental energy, waste, finance, etc.

  • The Municipal Government Certification, in accordance with the standard UNE 66182, provides local administrations with an evaluation tool that encompasses the totality of municipal activity to offer citizens comprehensive quality management; and that allows City Councils to define and control their activities in a systematic and transparent way, guaranteeing the quality and efficiency of public services.

Certified companies

Check the certifications of our companies 

Discover all the training in the area of Public Administration

M-SC Smart Cities Manager

Learn more
AENOR Logo

Find out about all AENOR's thematic areas

AENOR SME Channel

Everything you need at your SME's fingertips so that you don't waste time, so that you don't miss anything and find in the same space everything that is really important to boost your business. Sign up.