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Normas DIN – AENOR
DIN EN ISO 9241-220:2020-07

DIN EN ISO 9241-220:2020-07

Ergonomics of human-system interaction - Part 220: Processes for enabling, executing and assessing human-centred design within organizations (ISO 9241-220:2019); German version EN ISO 9241-220:2019

Ergonomie de l'intéraction homme-système - Partie 220: Processus de validation, d'éxécution et d'évaluation de la conception centrée sur l'opérateur humain au sein des organisations (ISO 9241-220:2019); Version allemande EN ISO 9241-220:2019

Ergonomie der Mensch-System-Interaktion - Teil 220: Prozesse zur Ermöglichung, Durchführung und Bewertung menschzentrierter Gestaltung für interaktive Systeme in Hersteller- und Betreiberorganisationen (ISO 9241-220:2019); Deutsche Fassung EN ISO 9241-220:2019

Fecha:
2020-07 /Active
Equivalencias internacionales:

EN ISO 9241-220 (2019-04)

ISO 9241-220 (2019-03)

Relación con otras normas DIN:
Resumen:
This document describes the processes and specifies the outcomes by which human-centred design (HCD) is carried out within organizations. Human-centred design aims to meet requirements for human-centred quality throughout the life cycle of interactive systems. The processes are described from the viewpoint of those responsible for the analysis, design and evaluation of the human use of interactive systems. The process descriptions include the purpose, benefits, outcomes, typical activities and work products for each process, and are for use in the specification, implementation, assessment and improvement of the activities used for human-centred design and operation in any type of system life cycle. They can also provide the basis for professional development and certification. The processes are associated with the domains of ergonomics/human factors, human-computer interaction, usability and user experience. This document does not include specific methods for human-centred design, nor does it describe processes for organizational redesign.
Keywords:
Computer software, Computers, Data processing, Definitions, Descriptions, Design, Enterprises, Ergonomics, Evaluations, Fitness for purpose, Human-system interaction, Implementation, Interactive, Man-machine, Organization, Process, Process analysis, Systems, Test performance, Usability, User system, Users, Working places
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