Resumen:
This Part of IEC 61968 specifies the information content of a set of message types that can be used to support many of the business functions related to Customer Service and Trouble Call Management.
Dieser Teil der IEC 61968 spezifiziert den Informationsinhalt eines Satzes von Nachrichtentypen, der dazu verwendet werden kann, viele Geschäftsfunktionen zu unterstützen, die sich auf Kundendienst und Beschwerde-Management beziehen.
Keywords:
After-sales services, Architectural design, Circuit networks, Command systems, Communication, Communication systems, Consumers, Data exchange, Distribution networks, Electric power systems, Electrical protection equipment, Electronic equipment, Energy supply systems (buildings), Guidance systems, Information interchange, Interfaces, Interoperability, Line commutation, Network control system, Reference model, Signal transmission, Substation, Telecommunications