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Normas DIN – AENOR
DIN-Fachbericht 158:2009-09

DIN-Fachbericht 158:2009-09

Model for a process oriented procedure in the public administration

Modell zum prozessorientierten Vorgehen in der öffentlichen Verwaltung

Fecha Anulación:
2017-08 /Withdrawn
Relación con otras normas DIN:

Reemplaza a: DIN-Fachbericht 158:2007-10

Reemplazada por: DIN SPEC 90158:2017-08

This DIN technical report provides a guideline for the introduction of business process management. It clearly leads the user to this subject and contains a number of check lists for each of the process steps. Employees of the administration without aware of IT will be able to undertake or duplicate each of the steps in the business process management.
Administration, Business processes, Check lists, Conduct of business, Customers, Definitions, E-business, Economics, Economy calculations, E-government, Electronic commerce, Electronic Data Interchange, Employees, Guide books, Methodologies, Office system, Optimization, Organisation structures, Phase diagrams, Process management, Process optimisation, Public administration
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