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Normas DIN – AENOR
DIN-Fachbericht 158:2007-10

DIN-Fachbericht 158:2007-10

Business process management in the public administration; Procedure model

Management de procès commerciaux dans l'administration publique; Modèle de procédure

Geschäftsprozessmanagement in der öffentlichen Verwaltung; Vorgehensmodell

Fecha Anulación:
2019-09 /Withdrawn
Relación con otras normas DIN:

Reemplaza a: DIN 16566-3:2006-08

Reemplazada por: DIN-Fachbericht 158:2009-09

Resumen:
This DIN technical report provides a guideline for the introduction of business process management. It clearly leads the user to this subject and contains a number of check lists for each of the process steps. Employees of the administration without aware of IT will be able to undertake or duplicate each of the steps in the business process management.
Keywords:
Administration, Business processes, Check lists, Conduct of business, Customers, Definitions, E-business, Economics, Economy calculations, E-government, Electronic commerce, Electronic Data Interchange, Employees, Guide books, Methodologies, Office system, Optimization, Organisation structures, Phase diagrams, Process management, Public administration
121,59
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