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Normas BSI – AENOR
BS ISO/IEC 20000-10:2018 - TC

BS ISO/IEC 20000-10:2018 - TC

Tracked Changes. Information technology. Service management. Concepts and vocabulary

Fecha:
2020-02-26 /Definitive
Comité:
IST/60/2
Keywords:
Data processing, Data handling, Handbooks, Training, Marketing, Organizations, Quality management, Personnel management, Fieldwork, Personnel, Data acquisition, Consumer-supplier relations, Instructions for use, Records (documents), Management, Vocabulary, Quality auditing, Questionnaires, Quality assurance systems
352,91
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Formato digital

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