Language-learning services. Requirements
03.180 - Education
Reemplaza a: BS ISO 29991:2014
This document specifies requirements for language-learning
services. These include any language-learning services that are
addressed to language learners themselves as well as to interested
parties who are acquiring the services for the benefit of learners.
The key features of any such service are that the goals of learning
are defined and evaluated, and that it involves interaction with
the learner. The instruction may be delivered face-to-face, be
mediated by technology or be a blend of both.
In cases where the language-learning services are provided by an
organization that delivers products (goods and services) or other
learning services in addition to language-learning services, this
document only applies to language-learning services.
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