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Normas BSI – AENOR
PD ISO/TS 8000-65:2020

PD ISO/TS 8000-65:2020

Data quality. Data quality management: Process measurement questionnaire

Fecha:
2020-07-01 /Definitive
Comité:
AMT/4
Equivalencias internacionales:

ISO/TS 8000-65

Resumen:

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000-61.

NOTE 1

This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process.

The following are within the scope of this document:

  1. guiding principles for generating questions from the process outcomes specified by ISO 8000-61 ;

  2. one or more questions for each outcome of every process in ISO 8000-61 ;

  3. a measurement method based on a simple indicator and measurement scale for each question;

  4. guidance on how to present the results generated by the questionnaire.

NOTE 2

The questions and corresponding indicators in this document conform to the requirements of ISO 8000-63 .

The following is outside the scope of this document:

  1. defining how the questions relate to models of organizational process maturity.

NOTE 3

Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently.

EXAMPLE

ISO 8000-62 and ISO 8000-64 1

1

Under preparation.

specify how to use maturity models with ISO 8000-61.

Keywords:
Data, Quality, Management, Measurement, Questionnaires
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